Desired Experience & Qualification:

• 1-5years

Knowledge & Skills:

• Analytical Skills
• Multitasking
• Time Management
• Solution Oriented
• WordPress
• Shopify
• Technical & SEO Auditing
• Product Training
• MS Word
• MS Excel
• MS PowerPoin

Remuneration:

• 7.5 Lakhs to 8.5 Lakhs

Key Accountabilities:

• Facilitated customer relations and technical support to clients before and after-sales.
• Evaluated customer needs and delivered timely upgrades, technical support and reports to developers and stakeholders.
• Monitored customer needs and offered solutions, and upgrades, dealt with escalations, and assisted.
• Product testing and providing reports to developers and stakeholders during the audit.
• Coordinated and negotiated with clients and vendors for smooth project delivery
• Provisioned product training to the clients and their teams on any tech-related problems
• Co-ordinating with vendors regarding website maintenance and web content