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New vacancy 02

New vacancy 02

OPENING DETAIL

Position

TECHNICAL ACCOUNT MANAGER

Number of vacancies

2

Location

Mumbai

Desired Experience & Qualification:

  • 1-5years

Knowledge & Skills:

  • Analytical Skills
  • Multitasking
  • Time Management
  • Solution Oriented
  • WordPress
  • Shopify
  • Technical & SEO Auditing
  • Product Training
  • MS Word
  • MS Excel
  • MS PowerPoin

Remuneration:

  • 7.5 Lakhs to 8.5 Lakhs

Key Accountabilities:

  • Facilitated customer relations and technical support to clients before and after-sales.
  • Evaluated customer needs and delivered timely upgrades, technical support and reports to developers and stakeholders.
  • Monitored customer needs and offered solutions, and upgrades, dealt with escalations, and assisted.
  • Product testing and providing reports to developers and stakeholders during the audit.
  • Coordinated and negotiated with clients and vendors for smooth project delivery
  • Provisioned product training to the clients and their teams on any tech-related problems
  • Co-ordinating with vendors regarding website maintenance and web content
Apply now